CS:: Lean Admin Support

Speed, efficiency, and customer value are critical concerns in driving results in business. Lean Strategy has helped companies throughout the world achieve huge economic benefits while improving quality, costs and cycle time. Forward-thinking companies apply Lean principles to leverage their operating strengths and capabilities to achieve lasting change in:

• Business, Administrative and Support
• Manufacturing and Operations
• Product Development
• Supply Chain and Logistics
• Workforce

The Lean Strategy delivers results by focusing on analyzing and eliminating non-value added activities, and by implementing and sustaining improved processes through metrics and workforce behaviors. The Lean Transformation changes organizational culture to sustain results, thereby creating durable and lasting value in:

• Business goals
• Strategic alignment
• Organizational strengths
• Culture, people and practices

A LEAN APPROACH TO ADMINISTRATION

The application of Lean methods can increase sales, productivity and improve your business results by:

• Increasing sales revenue and productivity
• Handling increased transaction volumes with existing or reduced resources
• Improving customer satisfaction by reducing lead-time and errors
• Documenting and distributing best-practices and streamlined processes

Lean Business, Administrative and Support is a proven approach to improving the flow of knowledge and information – from sales to accounts receivable – with sustainable results by:

• Focusing on the flow of information and decision process in business processes
• Identifying/eliminating waste (unnecessary delays, tasks, costs, and errors)
• Implementing/monitoring an improved process for sustainability

Lean Business, Administrative and Support can reduce lead-times by as much as 30% to 50%

Lean Business, Administrative and Support: Our Results Tell The Story

Client # 1: Manufacturer and distributor of retail products in multiple facilities. Production scheduling was a major issue:

• Shortages of finished goods and raw materials
• Multiple informal buying and planning processes
• Information errors, multiple rechecking

Result: Using Lean Business, Administrative and Support, a new process flow was developed which significantly improved the process by:

• Consolidated of planning and scheduling functions
• Replace manual systems with full utilization of ERP package
• Optimized buying and planning processes

Improved on-time delivery, and reduced finished goods shortages by 50%

Client # 2: Preventative maintenance (PM) manager of automated equipment in multiple facilities. The main issue was the effectiveness and speed of the PM process:

• Manual PM process used paper documents and was time consuming
• Change request process was time consuming and cumbersome
• Over 5,000 work orders per month

Result: Using Lean Business, Administrative and Support, a new process was developed which significantly improved the process:

• Implemented all electronic PM processing
• Centralized user expert, equipment Set-Up and system configuration
• Improved overall system training, reducing training requirements at locations by 60%

Reduced preventative maintenance lead-time by 80%, processing time by 50%

For more information, contact our inside sales department:
Linda Barita, 216-391-7766
Bob Sichau, 216-426-2050

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