CS:: Manufacturing Quality
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In today’s global marketplace, customers are demanding continuous, ever-increasing quality levels in addition to lower prices for the products or services they purchase. To achieve excellence in manufacturing quality and competitive advantage, the process of your quality management system must be linked with the expected customer satisfaction levels and the rest of your strategic performance objectives. MAGNET consultants will help you develop an entire quality system for your needs and organization.
Quality Management Systems
Our approach is unique when compared to most organizations. We teach you about the specific quality system requirements that fit your specific industry needs and long term company goals. Our experts work with your team to develop and assess your needs and provide you with a specific quality system to fit your unique requirements (ISO/TS 16949, ISO 9000, AS9100B, ISO 13485, etc.)
The process involves the following steps:
- Analysis: assessing the strengths and weaknesses of your processes/quality system within the organization
- Planning: aligning the quality system to meet your organizational goals and timeline
- Designing: developing the plan to deliver the right training and coaching at the right time to implement the quality management system
- Deployment: assisting, training and coaching your key process owners and employees while they implement improved quality system processes and preparing for certification
Quality Problem Resolution
Our quality consulting model is an integrated systems approach. We apply tools and methodologies for a total company solution to sustain the gains/improvements in processes, products and services. Often, quality problem resolution requires the use of a mix of tools from various methodologies because a quality problem may be resolved by changing a process entirely or by changing the variation within the process. So, we have integrated our fundamental quality tools with Six Sigma tools and with our comprehensive Lean tools to solve your quality issues.
Manufacturing Quality: Our Results Tell The Story
Client # 1: As a result of meeting with the management of a molded rubber products company to discuss options for training their internal team in quality problem resolution, MAGNET recommended a specific on-site training and coaching approach. A cross-functional team of twelve staff were trained/coached in Quality Problem Resolution and Basic Quality tools. Coaching was conducted with a focus on a specific part family. Training included a tool kit to provide basic guidance in data measurement and analysis. This helped to identify root causes of problems and to improve process and product quality.
Result: The team collaborated on root cause analysis and developed a plan of action to eliminate and prevent problems from recurring. Overall, the company has become more effective in problem resolution and process improvement in their two facilities.
Improved productivity, reduced labor and material costs for an estimated first year savings of $100,000.
Client # 2: Our metal heat treating client needed to develop, implement and become registered to an ISO9001:2000 quality management system that would help to exceed customer requirements and improve internal processes and the bottom line.
MAGNET QMS experts reviewed the company’s existing processes and conducted a gap assessment. An overall plan was developed for the design, training and implementation of the system process and documentation. The project included internal auditor training and coaching the new process owners throughout the implementation and certification process.
Result: The new process-based quality management system was developed and implemented in twelve months. The client was able to reduce waste and improve product quality.
Increased sales/revenue, improved quality of processes and products by an estimated gain of $800,000/year. Improved employee communications and morale.
For more information, contact our inside sales department:
Linda Barita, 216-391-7766
Bob Sichau, 216-426-2050
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